Shipping policy

Last Updated: 06 Jan 2024

Thank you for shopping with Mohni Shawls. We want to ensure a smooth and enjoyable shopping experience for you, and our shipping policy is designed to provide all the necessary information regarding the shipment of your orders.

1. Order Processing Time:

Orders are typically processed within 48 hours after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

We offer several shipping options to cater to your needs, including standard, expedited, and express shipping.
Shipping rates and delivery times may vary based on your location and the chosen shipping method.

3. Shipping Rates:

Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery address.
You can view the shipping cost during the checkout process before finalizing your purchase.

4. Estimated Delivery Time:

Estimated delivery times are provided during the checkout process based on the selected shipping method.
Please note that these are estimates, and actual delivery times may vary due to unforeseen circumstances or carrier delays.

5. Order Tracking:

Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package.
You can also track your order by logging into your account on our website.

6. International Shipping:

We offer international shipping to many countries. International shipping rates and delivery times vary based on the destination.
Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

7. Shipping Restrictions:

Some items may be subject to shipping restrictions based on their size, weight, or content.
We do not ship to P.O. boxes. Please provide a physical address for delivery.

8. Shipping Delays:

While we strive to deliver your orders on time, unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may cause shipping delays. We appreciate your understanding in such situations.

9. Order Changes and Cancellations:

Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before confirming your purchase.

10. Contact Us:

If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at info.mohnishawls@gmail.com or through our "Contact Us" page on the website.

Thank you for choosing Mohni Shawls. We appreciate your business and are committed to providing you with a seamless shopping experience.